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Letter to the Editor
Tuesday January 30
CCC Information Services Inc. Extends Agreement With Keystone Insurance Company
CHICAGO -- CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group, has announced that the Keystone Insurance Company, a AAA automobile club insurer, has renewed a two-year agreement for CCC's claims solutions. This agreement extends a business relationship between the companies that began over fifteen years ago.
"We are pleased to continue our relationship with CCC," said Ken Anderson, Managing Director of Claims, Keystone Insurance Company. "CCC has consistently delivered on its commitment to our success with technologically superior, best-in-class products and customer service."
The agreement between CCC Information Services and Keystone includes Pathways® Appraisal Solution, CCC's automated appraisal tool, which provides electronic communications and interactive decision support; Total Loss, CCC's valuation service; and ACCESS®, CCC's appraisal and vehicle repair management service. This combination of CCC's solutions aims to help Keystone streamline the repair and claims settlement processes, allowing Keystone to increase efficiencies and improve customer satisfaction.
"We are excited about Keystone's decision to continue this business relationship," said Mary Jo Prigge, President of CCC U.S. "We are committed to helping Keystone drive efficiencies in their claims process, and are pleased to help support the rapid growth of this AAA automobile club."
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