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Letter to the Editor
Thursday February 15
BASF Recognized by Toyota as Customer Satisfaction Partner
SOUTHFIELD, MI -- BASF has been recognized by Toyota as a partner in the Toyota Certified Collision Center program. In presenting a plaque to Joe Skurka of BASF, Roger Foss, National Dealer Development Manager for Toyota Motor Sales, USA, Inc., acknowledged BASF's participation and contributions to the program.
Accepting the award, Skurka, BASF Manager of OEM Relations, praised the Toyota program as innovative and an outstanding example of the automotive industry's commitment to customer satisfaction. "On behalf of BASF, I would like to thank Roger and the people of Toyota for giving us the opportunity to participate in the Certified Collision Center program," said Skurka. "Both Toyota and BASF recognize the importance of meeting the needs and expectations of our customers. We are proud that BASF's products and services have contributed to the success of Toyota's program."
The Toyota Certified Collision Center program is designed to help Toyota dealerships maximize sales and profitability, deliver quality repairs, and increase customer satisfaction. Toyota accepts BASF paint training as part of its requirement for technician certification.
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