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Letter to the Editor

Consumers' Choice Award Presented to Boyd Autobody & Glass

Winnipeg, Manitoba -- Boyd Autobody & Glass has announced that it has been chosen by Vancouver, British Columbia consumers as this year's winner of the Consumers' Choice Award in the Body Shop category. Award recipients were chosen through a comprehensive and objective survey conducted by Market Facts, a world leader in consumer research and customer satisfaction polling.

Boyd has also been recognized for being the first multi-site autobody firm in North america to meet the stringent quality requirements for ISO 9002 registration by the International Organization for Standardization (ISO) in Geneva, Switzerland.

"Boyd has now set its sights on obtaining ISO 9002 registration for all of its U.S. operations," said Brock Bulbuck, Boyd's Senior Vice President and Chief Operating Officer.

The Consumers' Choice Award, an initiative of Consumers' Choice Institute (USA) and Consumers' Choice Institute (Canada), retained Market Facts to conduct the survey. This award is unique in North America in that consumers and not a panel of judges determine the winners. The purpose of the Awards is to publicly identify those establishments that have been voted by consumers as being their choice for excellence in quality and customer service.

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