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Letter to the Editor

Safety-Kleen Selects Centra to Enable Delivery of Live, Interactive Online Training to Employees Across North America

LEXINGTON, Mass. -- Centra, a provider of software infrastructure and ASP services for eLearning and business collaboration, has announced that Safety-Kleen, the nation's largest industrial and hazardous waste management company, has selected Centra's real-time collaboration software for the delivery of live, online training to its dispersed North American workforce. Using a combination of Centra's virtual classroom and Web conferencing software products, Centra Symposium(TM) and Centra Conference(TM), Safety-Kleen plans to accelerate the delivery of job-critical information and skills to employees in 250 facilities while significantly reducing training-related travel and communications costs.

Serving more than 400,000 customers across the United States and Canada, many of Safety-Kleen's numerous branch and facility locations are in remote areas, making on-site training programs and company presentations cost-prohibitive. Using the Intranet will facilitate the delivery of live, interactive communications, creating a stronger corporate community and closer links to the customer. Safety-Kleen offers a curriculum that averages 10 Web-based sessions per month.

"Safety-Kleen's ability to communicate business-critical information to thousands of employees quickly is crucial to our success," said Dawn Potter, Director, Training and Development for Safety-Kleen. "With Centra, we saw an important opportunity to take many of our training initiatives online. With an estimated $60,000 saved on travel and overhead costs for one software application training course alone, Safety-Kleen has already realized an enormous return on its investment since implementing Centra last fall."

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