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ProcessClaims Completes Partnership With CSi Complete

REDONDO BEACH, Calif. -- ProcessClaims has formed a partnership with Ohio-based CSi Complete, a Customer Satisfaction Indexing provider to the collision claims industry.

ProcessClaims and CSi Complete Integration now enables ProcessClaims' customers to seamlessly move their data to CSi Complete for Customer Satisfaction Indexing. ProcessClaims continues to develop partnerships through open standards to deploy Internet-based claims processing tools. CSi Complete delivers vehicle owner survey data within the automated claims handling process. ProcessClaims and CSi Complete are transacting with real customers in a live environment.

"We are proud to partner and integrate with ProcessClaims," explained Douglas Webb, CSi Complete president. "ProcessClaims provides a competitive, open solution for best-of-breed partners like CSi Complete. ProcessClaims is delivering solutions today to contracted customers in a production environment."

"ProcessClaims and CSi Complete integration allows our insurance company partners to document and measure the customer satisfaction benefits of transmitting information over the Internet," stated Chuck Rich, president of ProcessClaims. "Our technology allows insurance companies and their trading partners the ability to capture, consolidate and manage all of their data in a single location. Our partnership with CSi Complete provides value-added, real-time information to both insurers and their collision repair partners, allowing all parties seamless accessibility to Customer Satisfaction Indexing data."

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