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CSi Complete Introduces E-PowerIndex for Online Customer Satisfaction Indexing

The first CSi Complete Internet deliverable was executed recently by the Ohio-based customer satisfaction measurement firm and selected clients. After a successful pilot period, the E-PowerIndex, as it is known, will be available to all CSi Complete repair facility and insurance customers.

"This marks a significant advancement in CSI services," said John Webb of CSi Complete. "We continue to strive to increase our value to our customers and solidify ourselves as the market leader in this industry segment."

The CSi Complete E-PowerIndex offers enhanced delivery times, the elimination of bulky paper reports, and the ability to access the system remotely at any time via laptop or Internet connection.

CSi Complete utilized the services of AutoVista, the Macon, GA based automotive technology company, to develop the technology. "Our focus will continue to be on market research for the automotive industry. We do the research in-house and direct the programming of the deliverables. Everything else will be outsourced to appropriate business partners. This is a gratifying example of that business philosophy at work. We have developed a world class service here, and there's a lot more to come," Webb said.

For more information, call CSi Complete at 1-800-343-0641.

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