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Letter to the Editor
Monday October 8
NACE Management Courses Earn AMI Credit
Bedford, Texas -- For the first time 10 of the 13 management courses being offered at the 2001 International Autobody Congress & Exposition (NACE), held Nov. 29 - Dec. 2 in Las Vegas, will earn participants credits toward the Automotive Management Institute's (AMI's) Accredited Automotive Manager (AAM) designation. These timely seminars - "Ten Steps to a Better Collision Repair Business," "Achieving Complete Customer Satisfaction," "Introduction to Excel for Collision Repair," "Bodyshop Financial Management Made Simple," "DRP Contracts: Understanding the Language and Managing the Risks," "So ... You're Ready to Grow Your Business," "Creating Winners: How to Turn Your Crew into a High Performance Team," "Exit Strategies: How to Exit Your Shop with Grace and Style," and "How to Turn Your Paper Flow into Positive Cash Flow" are designed to provide practical insights, proven strategies and innovative solutions to keep collision repair professionals ahead of the competition.
There is a better way of doing business that is far more profitable, productive and less stressful. In the "Ten Steps to a Better Collision Repair Business" seminar, attendees will be taken through the 10 steps that illustrates the roadmap to the next level of success.
Over 80 percent of a collision center's sales revenue is a result of repeat business or referrals. Achieving complete customer satisfaction creates a huge advantage over your competition. In the "Achieving Complete Customer Satisfaction" seminar, attendees will learn to recognize what is important to each and every customer and implement new procedures and tools to make certain that customer needs are understood and met.
Have you ever wanted to analyze your company information but had no idea how to use today's spreadsheet programs? In the "Introduction to Excel for Collision Repair" seminar, attendees will learn the basic functions and principles of spreadsheets, see demonstrations of basic actions, inputs and formulas, and gain the confidence to use this powerful tool.
Understanding the numbers is a critical factor to any shop's success. In the "Bodyshop Financial Management Made Simple" seminar, attendees will interactively develop a budget and business forecast and learn to use financial information as a tool for the future ... not as a report card for the past.
"DRP Contracts: Understanding the Language and Managing the Risks" will examine specific clauses found in many of the current Direct Repair Program (DRP) contracts and will provide attendees with a working knowledge of DRP contract language and how it affects your business.
"So ... You're Ready to Grow Your Business?" will present methods for growing a small, one-location operation and multiple-location operations; and will use methods used by consolidators to grow their businesses.
The five basic principles of recreation, when applied in the workplace, will have the entire staff enjoying work as much as play. In the "Creating Winners: How to Turn Your Crew into a High Performance Team" seminar, attendees will learn to motivate employees to higher achievement and explore ways to create a great team effort with everyone working toward the same goals and objectives.
You're thinking about leaving the business ... Are your potential buyers family members? Employees? An outside individual or group? Are your potential buyers your competition? In the "Exit Strategies: How to Exit Your Shop with Grace and Style" seminar, attendees will explore tried and true exit strategies that will help increase your shop's net worth and discover ways to sell your business faster, easier and for more money.
Are you drowning in a sea of paperwork? In the "How to Turn Your Paper Flow into Positive Cash Flow" seminar, attendees explore efficient and proven ideas to improve profits through the administration of the paper flow process.
Whether you realize it or not, your collision repair business is an integral part of your family's personal financial plan. In the "Your Bodyshop - What's It Worth to You?" seminar, attendees will learn what makes a business have value, 11 tips to increase the value and investigate the myths of business valuation. For registration information, contact NACE Show Management at (888) 529-1641 or (972) 536-6444, or register on-line.
AMI was established to answer the demand for continuing education tailored specifically for the business needs of the automotive service industry. The Institute offers the Accredited Automotive Manager (AAM) designation, the first business management accreditation exclusively for the automotive service professional. To date, AMI programs have attracted more than 77,000 enrollments throughout North America. AMI is a nonprofit educational foundation to which tax deductible contributions can be made.
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