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Letter to the Editor

Mitchell Releases Ultramate Advanced Estimating System Version 4.8

Mitchell International has released a new version of its UltraMate estimating system for the collision repair and insurance industries, which includes many new features designed to enhance ease-of-use, save time and increase productivity.

"Our new version of UltraMate, Version 4.8, is the most advanced and reliable collision estimating system on the market today," said Jennifer Maze, Mitchell's UltraMate product manager. "We have added numerous enhancements that will enable users to write more accurate estimates and operate more efficiently, resulting in increased productivity and enhanced customer satisfaction."

UltraMate 4.8 features include Compare Part and Compare Estimate. With Compare Part, users can quickly choose between new, used and remanufactured parts all on one screen, enabling them to make quicker and more accurate decisions on the fly. With Compare Estimate, users can create a second version of an estimate enabling them to experiment with different scenarios, such as used assemblies versus individual parts, resulting in the most cost-effective estimate.

"UltraMate remains an industry favorite due to its many features and benefits, including its link to the industry-standard Mitchell Database, which has been the recognized leader in collision repair information for over 55 years," Maze said. "UltraMate users also enjoy support from Mitchell's award-winning Customer Service team." Mitchell's Customer Service group was recently recognized with the prestigious STAR award for sustained customer service excellence by the Service & Support Professionals Association, the industry's leading professional organization.

Among UltraMate 4.8's new features - in addition to Compare Part and Compare Estimate - are:

• Pre-selected Typical Vehicle Equipment - Automatically highlights loss vehicles' typical equipment, which saves time by reducing manual entries.
• WebCom - Enables users to communicate with Mitchell's host system using high-speed cable connections, DSL and T1 lines, or any ISP connection, thus increasing communication capabilities.
• Estimate Report Headings - Makes the estimate report easier to read by creating report headings by part category, improving communication between the estimator and the shop.
• Tires Database - Provides access to a comprehensive database of current and discontinued tire information (available by subscription). This saves the estimator time by accessing the tires on their computer versus calling a vendor.

As with previous versions of UltraMate, Version 4.8 complies with Collision Industry Electronic Commerce Association (CIECA) standards and allows open transfer of information between UltraMate and body shop management systems. Web-based training on the use of UltraMate is available at Mitchell University, Mitchell's online learning center.

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