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Letter to the Editor

UK's MVRA Statement Clarifies Impact of Ltd Name Change

MVRA Ltd, the UK body shop association, has issued a statement in response to questions raised after its recent addition of Ltd to its name:

Following MVRA¹s announcement that it will now be known as MVRA Ltd, there has been confusion and speculation as to how the name change will affect MVRA members and customers.

Mike Monaghan, MVRA managing director, is keen to set the record straight and is doing so by addressing specific areas of confusion and clearly outlining MVRA¹s current position and its future plans.

He says, "As our original statement made clear, it really is business as usual for MVRA. We are continuing to focus on serving and representing our members in the ways that we have always done. I am very positive about the future of MVRA and its place within the motor industry.

"MVRA has always been an innovator, we have always looked at the market place differently - to see what MVRA can offer repairers of all disciplines to make a real and tangible difference to them."

Mike Monaghan continues, "I strongly believe that the role and the funding of all trade associations is likely to change in the next few years. Membership fees alone are no longer sufficient to fund all the activities that a member expects. MVRA has the advantage here, I¹m confident that the internal changes we¹ve made will enable us to remain ahead of the game, to continue to effect changes and develop a broader range of services and products for our members and corporate customers alike. Another benefit of these changes is that we can now side step the political and emotional arguments that have long been a feature of the UK motor trade associations. We are all looking forward to focusing on the people and services that really matter to us ­ our members and our customers."

Mike Monaghan further comments about the effects of the internal restructuring announced recently, explaining, "The company is now splitting into two divisions: Membership Services and Corporate Services. This makes it much easier for members and clients to understand the way MVRA operates and how its many activities can and do benefit them.

"The purpose of Corporate Services is to market our members ­ body, mechanical, MoT and motorcycle - to corporate clients who are looking for repair and inspection solutions tailored to meet their business objectives. All business created through Corporate Services is of direct benefit to our members ­ enabling then to access work previously unavailable to them. We have never denied that we are a commercial organisation and marketing members to prospective clients is something that we do well. Our proven track record in managing repair networks and maintaining quality standards across all repair disciplines is something that we are very proud of.

"Our clients are also happy with the formalisation of the new divisions. In fact, one of our prospective clients has made it clear that they are prefer the new structure as it puts their relationship with us on a purely commercial footing and that this will make all transactions between us more straightforward.

"At the moment we have several new contracts in the pipeline and hope to be making these announcements over the summer. As always, only our members will benefit from this work."

Monaghan goes on to clarify MVRA¹s position regarding the representation of members interests at a higher level, saying, "We have spoken to all the Government bodies and other official agencies that we regularly deal with ­ and are delighted to report all of them still see us as a member focused organisation with a clear role to play in advising and commenting on repairer related issues and policies."

He concludes by saying, "It really is business as usual for MVRA. We have taken steps to redefine and refine our role in the industry and the changes, challenges and possibilities ahead excite me. If anything, MVRA is in a stronger position today that it was three months ago, and we intend to capitalise on this and continue to grow the membership and develop our relationships with our commercial partners."

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