Monday September 23
CCC Names Jim Dickens Senior Vice President of Product Management and Marketing and Peter Gorka New Automotive Services Group Vice PresidentCCC Information Services Inc. has announced the promotion of 11-year company employee Jim Dickens to senior vice president of product management and marketing. As a member of the executive management group, Dickens will be responsible for product strategy and delivery for CCC, a leading supplier of information and technology solutions to the automotive claims and collision repair industries.
"Jim will be instrumental in leading our product management organization in introducing new products and product upgrades to the market and in making sure that our products deliver the best possible value to our customers," said Githesh Ramamurthy, CCC's chairman and CEO. "He brings to this role a passion for our business, a deep understanding of our customers' needs and a record of achievement with our company."
Dickens joins the product management organization from CCC's Automotive Services Group (ASG), where he served as Group Vice President since 1999. In that role, Dickens oversaw the sales and service operation, which included nearly 15,000 collision repair facility customers. Dickens was instrumental in leading ASG's sales of Pathways Estimating Solution, which achieved 10 percent revenue growth over the past five consecutive quarters.
Active in the auto-claims industry, Dickens was recently named to the board of trustees for the I-CAR Education Foundation, a national Illinois-based group that recruits and trains candidates for careers in the collision industry. He also is a member of the Collision Industry Electronic Commerce Association (CIECA), serving on a committee that helped establish the industry's Estimating Management Systems (EMS) standards. Since joining the company in 1991, Dickens has held several senior-level sales, service and product management roles. Before joining CCC, Dickens was a product engineer for DuPont's electronics division.
Peter Gorka, an industry veteran and long-time CCC executive will take over as the new Automotive Services Group Vice President. Gorka has served as the central zone vice president and was instrumental in the growth of that group. He joined CCC after holding several management positions for 15 years at Reynolds and Reynolds, a solution provider to automotive retailers. There, he worked in service and support operations, product management and finance.
"Pete's focus and leadership will help our Automotive Services Group achieve even greater customer satisfaction, deliver the best possible customer service and drive future growth," said Mary Jo Prigge, President of CCC's Sales and Service. "Pete is very well-suited for his new role with his long history in this industry and years of experience and accomplishments at CCC."
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