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MSN Autos and ADP Launch Automotive Service and Repair Center for Consumer Online Service and Repair Appointments

Through this relationship, consumers are able to access the Service and Repair feature as part of MSN Autos' free My Car service, which also offers customizable, real-time traffic reports; gas price information; driving directions; as well as warranty, recall and vehicle book value information from leading industry partners. The new Service and Repair feature includes content and services that will link users of MSN Autos with auto dealers in their area. Consumers can check local availability and schedule auto maintenance and repair visits online with auto repair service providers of their choice by selecting the Service and Repair link from the MSN Autos home page.

Through the Service and Repair feature, users can quickly and easily schedule online appointments for services such as oil changes, tire alignment, tune-ups or general car maintenance through a growing network of national retail automotive dealer locations. Consumers also can view dealer schedules and receive e-mail appointment reminders. In addition, users of MSN Autos can receive e-mail notifications of manufacturers' recalls and regularly scheduled maintenance recommendations.

"Teaming with ADP's Dealer Services Group enables MSN Autos to enhance our existing ownership services to meet the needs of car buyers and owners, saving them time and money," said Ryan Hamlin, general manager of MSN Autos at Microsoft Corp. "This strategic relationship further demonstrates our commitment to working with industry leaders to provide the most-comprehensive online research, car-buying and ownership services available, and we will continue to introduce useful, everyday services to consumers as part of the MSN network."

"Our alliance with MSN Autos allows us to provide new value and convenience to the 4 million car owners that use MSN Autos ownership services, and exposes our nationally affiliated automotive service centers to the millions of users that visit MSN each month," said Bob Karp, senior vice president of eCommerce at ADP. "Through our innovative products, ADP makes it easier for auto dealers and manufacturers to connect with and provide enhanced service and value to their customers."

The ownership features of MSN Autos are designed to help consumers maintain detailed information relevant to their car-care needs. More than 4 million consumers have signed up for MSN Autos' personalized ownership features, including the more than 2.5 million subscribers to MSN Autos' My Car service, enabling them to personalize and maintain information relevant to their vehicle, driving behavior or location.

Launched in October 1995, MSN Autos is the world's largest network of automotive buying and ownership services, visited by more than 10 million consumers each month. MSN Autos has a network of more than 5,000 affiliated dealers nationwide and is exclusively endorsed by the American International Automobile Dealers Association.

ADP Dealer Services provides integrated computing solutions to more than 16,000 automotive and truck dealers throughout the United States, Canada and Europe. ADP Dealer Services Group is the third largest business unit of ADP.

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