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Letter to the Editor
Monday November 18
Automakers Hold Web Site Demonstrations at CARS
Representatives from 11 original equipment manufacturers (OEM) demonstrated their information availability Web sites at the Congress for Automotive Repair Service (CARS) Convention in Las Vegas on Nov. 7, 2002.CARS, a four-day event hosted by the Automotive Service Association (ASA) Mechanical Division, brings together members of the independent repair community for technical and management training and a host of industry events.
The OEM demonstrations, sponsored by ASA, provided attendees the opportunity to view and test the OEM Web sites for information related to non-emissions and emissions service information.
The manufacturers represented were Toyota Motor Sales, Ford Motor Co., DaimlerChrysler AG, General Motors Corp., Honda, Nissan North America, Subaru, BMW, Volkswagen, Hyundai and Isuzu.
Following the demonstrations, the National Automotive Service Task Force (NASTF) held an open meeting and discussed the progress of the ASA-OEM agreement. The meeting was held before a standing room-only audience of aftermarket professionals and interested parties.
In September, the Alliance of Automobile Manufacturers, the Association of International Automobile Manufacturers and ASA signed an agreement with the automakers assuring that non-emissions and emissions service information, tools, tool information and training will be made available to the independent repairer by Aug. 31, 2003. Every automaker, with the exception of Porsche, signed the agreement.
During the NASTF meeting, Bill Haas, AAM, ASA vice president of divisions, education and training and a NASTF member, asked the automobile manufacturers to provide updates on the implementation of the agreement and when the information will be available to the aftermarket on the automakers' Web sites.
All 11 automakers present stated they would make available all service information, tools, tool information and training to the aftermarket before the end of the first quarter of 2003.
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