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Letter to the Editor
Monday December 2
Summit Software Solutions, Inc. and SeeProgress Inc. Announce Strategic Product Integration
Summit Software Solutions, Inc. and See Progress, Inc. have announced that they have completed seamless integration between the Summit C.O.P.S. and Ascent claims, operations, and production software and the Internet based See Progress, Inc. AutoWatch customer service and marketing solution.This newly announced technology integration called NetProgress provides a Summit/See Progress customer the ability to import customer, vehicle, insurance, and other estimating data from any estimating system, combine it with digital images, vehicle status, and other pertinent claims process information and have it automatically uploaded to the customer’s website so it can be viewed by the consumer, insurer, agent, or rental car company. The newly announced integration will also provide the collision repairer the ability to send automatic vehicle status and target date change e-mails to consumers, insurers, agents, and rental car companies.
According to Frank Terlep, President of Summit and Dave Henderson, President of See Progress, "Our companies and our customers are extremely excited about the tremendous possibilities that have been created by NetProgress. By seamlessly integrating our technology solutions we will increase our customers’ productivity and at the same time provide dramatic improvements in customer communications, service, and referrals. This will also improve our customers’ external marketing and communications activities with consumers, insurers, and rental car companies."
Chris Diroff of Jack Demmer Collision Center, a See Progress and Summit user, commented, "I see this as a marriage of the two best technology solutions we have ever used in our collision repair facility. This integration will streamline our operation by eliminating double data entry, improving photo and data file transfers, and increasing our efficiency with the use of a digital camera that stores more images on a CD."
Summit Software Solutions, Inc. is a business-to-business information technology provider that delivers information and communication management solutions to collision, mechanical, and truck repair businesses.
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