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Letter to the Editor
Friday January 31
CCC Autoverse Claim Management Version 2.1 Technology Streamlines Repair & Insurance Claims Process
CCC Information Services Inc. has introduced version 2.1 of CCC Autoverse(TM) Claim Management, a Web-based claims application enabling insurers, independent appraisers and collision repair facilities to exchange auto-physical damage claims information using established computer estimating systems that support the Collision Industry Electronic Commerce Association (CIECA) EMS standard for open technology.Based on CCC's open architecture, CCC Autoverse Claim Management 2.1 can integrate with multiple estimating systems, permitting the free-flow of communication between those who write damage estimates, and insurers, who process claims. This solution assists insurers and repair facilities in accelerating the claims handling process and returning vehicles back to their owners faster after an accident. p> "Insures want a single, user-friendly solution to communicate and exchange information with their appraisal sources," said Jim Dickens, senior vice president of product management and marketing at CCC Information Services. "By utilizing open technology, CCC Autoverse Claim Management 2.1 connects insurers, independent appraisers and repair facilities, allowing for the more efficient handling of claims." CCC Autoverse Claim Management allows insurers to link with repair facilities, staff appraisers and independent appraisers.
CCC Autoverse can work seamlessly with Pathways -- estimating tools that help insurers, repair facilities and independent appraisers manage aspects of their day-to-day automotive-claim activities - and complies with the CIECA EMS standard for open technology.
CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group, is headquartered in Chicago, IL.
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