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Letter to the Editor
Friday March 14
CEI’s ClaimsNet Inc. Acquires Exclusive Rights to Market DriverShield’s Insurance Services Business
ClaimsNet, Inc., the Insurance Services arm of The CEI Group Inc., has entered into a long term agreement to provide its services to DriverShield’s insurance customers. CEI will now own the exclusive rights to market DriverShield, a web-based auto claims and client relationship management (CRM) application.DriverShield's technology gives insurance carrier adjusters the ability to instantly schedule a repair appointment on-line while speaking with a policyholder who just initiated an accident claim. They will also be able to access information on the progress of vehicle damage, appraising and repairs. Under the agreement, CEI will manage all repair assignments currently in the DriverShield body shop network. In addition those DriverShield shops joining the CEI Direct Repair Network will also be eligible to receive additional repair assignments through CEI’s ClaimsNet business, bringing the total number of body shops in CEI's provider network to over 3,200 nationwide.
"Adding DriverShield's collision repair network to our own helps to increase our market coverage for both CEI and DriverShield customers,” said Art Liggio, CEI’s national director of sales & marketing. “Providing a web-based application that sits on the desktops of our clients’ claims professional represents an industry-leading process improvement that significantly enhances the customer’s experience while reducing claims processing costs.”
Founded in 1983, CEI is an independent provider of vehicle accident and risk management services, serving self-insured commercial, institutional and governmental fleets directly, and through its alliances with fleet leasing companies. Through ClaimsNet Inc., CEI also provides auto direct repair program outsourcing to leading property and casualty insurance companies.
CEI has headquarters near Philadelphia, PA, with field sales offices in Chicago, IL; Tulsa, OK; Corona Del Mar, CA; Tampa, FL; and Hermosa Beach, CA. It currently provides vehicle accident and claims management services for an estimated 500,000 drivers.
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