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Tuesday May 13

CCC Information Services Introduces CCC Pathways 4.0

CCC Information Services Inc. has introduced version 4.0 of its CCC Pathways Estimating Solution software that now includes a redesigned architecture and the industry's first integrated Paintless Dent Repair feature.

CCC Pathways Estimating Solution software helps improve the speed and efficiency of the repair-calculation process. The addition of the Paintless Dent Repair feature marks an industry milestone as material and labor calculations established by users for such repairs can now be automatically inserted into an estimate, eliminating paperwork and minimizing manual data entry.

CCC has built a single software application and redesigned the CCC Pathways technology architecture to a "componentization" structure, giving users flexibility when layering additional CCC products and features, such as Paintless Dent Repair, onto their CCC Pathways application. The redesign also enables CCC to develop and deploy enhancements and upgrades more quickly.

"This isn't simply an upgrade," stated Jim Dickens, senior vice president of marketing and product development. "CCC always strives to offer products and services that can meet any estimating situation. With CCC Pathways 4.0 we have hit the mark."

Additional enhancements to CCC Pathways 4.0 include:

  • Enhanced communications capabilities - customers can now complete their estimating work while they are transmitting information from their CCC Pathways unit to and from the EZNet communications network, eliminating unnecessary downtime.
  • Automated custom profiles -saves insurance carriers hours of manual input time. With the custom profile feature, users can make changes to individual user profiles for each of the carriers' claim offices and repair shops.
  • The integration of a Paintless Dent Repair
  • The option to integrate other CCC products and features such as a total-loss valuation tool, Pathways Digital Imaging, which allows users to attach pictures to an estimate, and Forms & Correspondence, a tool users can employ when communicating directly with their customers.
  • The MOTOR and recycled-parts databases

CCC Pathways 4.0 works with CCC Connect(TM), the company's Virtual Private Network service, which allows users to securely transmit estimate information 10 times faster than a traditional dial-up connection and CCC Wireless Direct, which enables users to transmit data from remote locations.

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