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Letter to the Editor
Thursday July 17
Autoprise Launches Interactive Portal
Autoprise, Inc., a software and services company specializing in shop management solutions for the automotive collision repair industry, has launched its AUTOSUPPORT Customer Portal, to provide Autoprise customers with access to information aimed at increasing product knowledge and to add value to their system investment. The Portal provides information that includes product updates, training, FAQ library, professional services, technical information, monthly e-Newsletter, and a discussion forum.The discussion forum, accessible through the AUTOSUPPORT Portal, allows customers to connect online with other product users and Autoprise staff to post and respond to topics related to Autoprise products, technology, or other industry-related subjects.
“I love the convenience of being able to access the self-paced training modules to learn or refresh my knowledge where and when it is convenient for me or my staff. Both the FAQ library and the discussion forum have been great resources for getting fast and accurate answers to my technical questions. And if I do need to contact someone at Autoprise, I have their contact information right at my fingertips,” said Phil Rowley of Kirmac Collision, an Autoprise customer.
The AUTOSUPPORT customer portal was designed as an efficient and practical way to increase communications with customers. “The portal provides easy access to information, contacts, and tools our customers can use to improve their product knowledge,” said Lynne Henshaw, Director of Marketing & Communications for Autoprise. “In addition to the portal, customers will be receiving the monthly AUTOSUPPORT eNewsletter that will be another way to keep our customers informed about additional products and services we offer such as professional services, online training and data hosting that they may not be aware of.”
Autoprise, Inc. is a U.S. privately held company with research, development and Canadian sales managed by Autoprise’s Vancouver-based subsidiary, Autoprise Solutions Canada Inc.
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