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Letter to the Editor
Monday August 18
Reynolds and Reynolds Certifies Mitchell Management System Interface
The Reynolds and Reynolds Company has certified MitchellInternational's ABS Shop Management System to interface with its ERA Dealership Management System.The new ABS dealership interface is a bi-directional electronic bridge between ABS, the industry's leading collision repair management system and ERA, Reynolds' leading automotive dealer management system. The interface delivers instant and accurate transfer of key data such as repair order totals, parts and labor data and customer/ vehicle information.
"We were pleased to work with Mitchell throughout the certification process and to now have them on board as a certified provider, "said Steve Hangen, vice president of Reynolds Software Solutions. "The certified solution offered by Mitchell gives automotive retailers an all-new level of data integration that increases customer satisfaction and streamlines operations."
Chad Taylor, Mitchell's Senior Director of Product Management, commented, "This will absolutely excite our customers and prospects," Taylor commented, "and helps fulfill Mitchell's commitment to continuously improve value for body shops and dealerships."
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