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Letter to the Editor

Summit Merges with Dewing Group and Launches Training and Consulting Organization

According to Frank Terlep, Summit’s CEO, “The Performance Group’s unique approach stems from the fact we are one of the few organizations in the collision industry to have over 50 years of combined experience, a complete set of specialized business performance improvement tools, and technology solutions that can deliver dramatic business improvements to a collision repair organization. The PPT Success System is based on a simple but extremely powerful premise; improve performance by coordinating people and leadership skills with sound business processes, that are supported and, in some cases driven by technology."

According to a Summit press release, taking a holistic and diagnostic approach to a collision repair business a Summit Performance Consultant, utilizing the PPT Success System, is able to identify key areas of the business that could see dramatic improvements through the integrated implementation of specific training, policies, procedures, business process, and technologies.

Summit’s Performance Group is now offering the following solutions:

• Peak Performance Groups: Summit Peak Performance Groups are typically comprised of 12-16 shop owners from different markets from around North America. These shops meet three times a year to explore and develop new strategies and tactics, which typically are focused on improving profits and processes for the business while finding a better quality of life along the way. Members serve as consultants and mentors to one another offering solutions and ideas that can be used in their everyday business and personal lives.
• Software Training and Consulting: Consultants will work with repairers to help them improve their business through better utilization of their existing technology or assist in converting to a solution that is a better fit for their company’s goals and objectives.
• Business Process and Improvement Consulting: The Summit Performance Group works with repairers and their personnel to help design and implement highly efficient and customer focused business processes necessary to generate the “right” results for a collision repair businesses of any size.
• One Day PPT for Success Seminars: The One Day PPT for Success Seminar will challenge collision repairers to change the way they operate their businesses. Beginning with the concept that People, Processes, and Technology are 100 percent dependent on each other through and including information on how to improve controls and leisure time by eliminating the “moles” in their business. Summit guarantees repairers will receive a ten times return in their investment or receive their money back.
• Owner, Manager, and Employee Testing: The Summit Performance Group employee testing solutions provide collision repairers key information to help them improve recruiting and retention processes while reducing potential long term personnel issues such as drug testing, absenteeism, tardiness, etc.
• Perigee Leadership and Personnel Management Technologies: A Human Resource and Leadership Technology solution designed to help collision shop managers and owners:
  • Prioritize – Identify activities of a job that yield 80 percent of the desired results
  • Track – Performance compared to standards.
  • Coach – Provide the opportunity to provide employees with individual help to achieve their personal goals which help you achieve your corporate goals.
  • Validate – Allows leaders to observe and document the entire management process.

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