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Letter to the Editor

NACE 2004 to Provide Extensive Dealer-Focused Education

The following sessions will be offered: Pre-Repair Management – The Key to Reduced Cycle Time; Management Do’s and Don’ts; Understanding and Measuring Severity; Busting the Bottlenecks – Applying the Theory of Constraints to Your Business; Budget and Financials – The Numbers Don’t Lie; Shop Owners/Insurers – Understanding the Issues; Benchmarking Collision Center Performance; Maximize Your Market Share with Effective Marketing Methods; Time Management, and Customer Satisfaction – The Road to Repeat Business.

“We have seen an increased interest in NACE from dealer personnel,” said Dana Bellantone, NACE show director. “This market segment faces a range of challenges, many that will be addressed in the dealer-focused NACE sessions, “ said Bellantone.

The dealer sessions are part of the NACE educational Conference.

The Conference will also include two new tracks, Sales & Marketing and Estimating, an increased number of focused sessions for jobbers and claims professionals, new 45-minute “crash course” sessions in several tracks, as well as many new speakers and instructors. There also will be Management, Vehicle Repair, General and Lifestyle tracks and association-sponsored training with more than 50 targeted sessions comprising this year’s Conference. A special international event – IBIS@NACE – will focus on the latest issues, trends and developments in the global collision repair industry.

To register for NACE, visit the NACE website.

NACE, the world’s collision repair event, will be held Nov. 3-6, at the Mandalay Bay Convention Center, Las Vegas, Nevada, USA, and is expected to draw an attendance of 35,000+ from around the globe. It will feature a variety of educational sessions addressing the needs of all industry segments, as well as an Exposition with approximately 500+ exhibiting companies.

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