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Letter to the Editor
Wednesday September 1
ADP Claims Services Group Launches New Powerlink
ADP Claims Services Group, a provider of integrated business solutions for the property and casualty, collision repair and automotive recycling industries, has announced Powerlink version 2.1, a new update with key features to help automotive recyclers increase sales and reduce labor. The yard management system now includes a wide area network capability and extended part warranty.A wide area network connects multi-site recyclers so they can search all locations at once to reduce labor costs and increase sales by leveraging their entire inventory. Extended warranties built into the user's workflow are potential profit sources since there is a much lower claim-to-sold warranty ratio.
"For us, the wide area network is great for inventory," said Michael Mendez, manager of Like Kind Quality in Deer Park, NY, with a second site in Medford, NY. "They dismantle at the Medford location, tag parts with a bar code, we hit the bar code here with the scanner and call it a day. It cuts the labor in half."
Before Like Kind Quality installed the wide area network with Powerlink, the Medford location would inventory the vehicle and then drive the parts information to the Deer Park site, adding a 30-minute drive to their workflow and maybe missing a sale during that drive time.
"Now when they inventory a car out in Medford, they can shoot it over here from the laptop," Mendez said.
"Offering warranties on recycled parts not only increases the perceived trustworthiness of the parts and business itself, it can create a profit center for recyclers," said Jose Rivero, ADP senior vice president. "Ninety-five percent of customers who buy warranties do not claim them, creating an extra immediate revenue source for automotive recyclers."
Users can customize the extended warranty feature, offering warranties on some or all parts and creating warranties with fixed warranty amounts or percentage of base price warranties. Powerlink includes intelligent reporting tools so managers and owners can track counter people who are selling warranties and reward them. Controls can be placed on warranties so only certain employees can sell them.
The wide area network (WAN) option requires an on-site server, but does not affect monthly Powerlink fees.
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