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Letter to the Editor
Monday November 8
Hi-Tech Collision & Glass Centers Signs Seven-Year Contract with CCC Information Services
CCC Information Services Inc. has signed a seven-year agreement to supply Hi-Tech Collision and Glass Centers, Inc. with a suite of estimate-writing and repair management solutions. Hi-Tech Collision, a leading automotive repair business in Southern California, will implement CCC Pathways Estimating Solution with Digital Imaging, CCC Pathways Enterprise Solution, CCC Accumark(TM) Advisor, CCC Connect(TM) and CCC Autoverse Repair Management Dispatch in each of its eleven locations.Hi Tech Collision, a long-time CCC Pathways user, selected CCC's solutions to assist it in creating speed and efficiency throughout its repair process. By implementing the CCC solution set, Hi Tech Collision will automate the assignment notification and dispatch function through the writing, auditing and transferring of the estimate-related data to insurance carriers. Additionally, through CCC Pathways Enterprise Solution, Hi Tech Collision will be able to electronically track and monitor its repair production process, including scheduling vehicles for repair and customer statusing, among other shop management tasks.
"Hi-Tech is a rapidly evolving company," said George Boukather, Chief Executive Officer of Hi-Tech Collision and Glass Centers, Inc. "We have re-committed ourselves to delivering the highest levels of customer service, repair quality and cycle time. By taking advantage of the production, information and performance management tools provided by CCC's technology, we are in a great position to efficiently deliver the service and results our customers and clients expect."
Hi-Tech Collision selected CCC for its breadth of product offering, ease of use, superior functionality, and support. According to John Buckner, Area Sales Manager, Automotive Services Group for CCC, "We are very excited to enter into a long term agreement with Hi-Tech Collision. Having true workflow management solutions, enterprise visibility, and robust real-time reporting will assist Hi Tech in achieving their day-to-day operational goals, as well as their long-term growth objectives."
Hi-Tech Collision and Glass, Inc. was founded in 1974 by George Boukather. Hi-Tech Collision expanded through the 1970s and 1980s to eight collision centers servicing the markets of Orange and Los Angeles Counties. Hi-Tech Collision successfully entered the automotive glass business in 2000 and recently added three additional collision repair centers in the Inland Empire.
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