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Letter to the Editor

Rome Technologies Releases CompleteShop 2005

CompleteShop 2005 considers Harvard Business School’s “Actual Against Plan” model wherein exceptional management manages by exception. Some of its key features include, Mission Critical Parts, Staging, and Real-Time Damage Profile Limiter, (which automatically selects the correct Cycle Time for each repair). CompleteShop 2005’s new features are an integral part in maximizing shop performance, customer satisfaction and therefore accelerating profitability.

“The cornerstone of success in the body shop is three things: quality repair in a timely manner, proper payment in a timely manner, and maintaining customer satisfaction,” said Scott Rome, the President and Founder of Rome Technologies.

Scott Rome guarantees a minimum four percent rise in net profit and 15 percent throughput to each shop that fully utilizes the Completeshop Solution. Rome helped UAG’s United Collision Center in Atlanta, GA, be awarded Collision Center of the Year in 2004 and Longo Toyota of Center El Monte, CA, in 2001. Scott Rome teaches at the NADA’s Dealer Academy in McLean VA, and provides the only third party collision courseware for that organization.

“Until we switched to the Rome Management System, we did not realize all the management tools we were missing,” stated Vernon Crump, 2003-2004 NACE Chairmen and Shop Director for John Eagle Collision Center, Dallas TX.

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