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Letter to the Editor
Friday February 18
HARA Works for Improved Communication with Insurers in Canada
A major insurance discussion panel with senior insurance industry representatives in October of last year at a Hamilton District Autobody Repair Association (HARA) dinner event in Canada, set the stage for the invitation to present a major collision repair information and request package to the Insurance Bureau of Canada's (IBC) Claims Committee recently.During the half-hour presentation to over 30 senior claims managers from Canadian insurers, collision industry representatives highlighted the efforts the association has made in reducing abuse, providing support for new regulations to be introduced soon on deceptive practices and identified the web site information highlighting HARA's successes in attracting more young apprentices to the industry.
Time was spent on identifying the profit crisis at shops that has led to reduced hiring of young people and the value of a standardized program for shops as identified in the Collision Repair Standards Act, which, although unanimously approved by Queen's Park, has yet to be implemented.
The new sprayc.a.r.e accreditation and new www.autobodyhelp.ca online programs were also highlighted.
Insurers were asked to contribute to a major apprenticeship innovation program designed to fill the apprenticeship training classes at auto body and collision repair training colleges across Canada. Some insurers were receptive to the program and requested more information. Further meetings are planned.
This is the not the first time that the association has updated insurers at senior levels and HARA remains the only collision repair industry association that continues to be invited by IBC to better inform claims managers in Canada of the Collision Repair Industry's issues.
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