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Letter to the Editor
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Monday May 9

CIECA and STAR Sign to Cooperate on Joint Standards Development

STAR (Standards for Technology in Automotive Retail), the IT standards body for the North American retail automotive industry, and CIECA (Collision Industry Electronic Commerce Association), the Electronic Commerce (EC) standards body for the Collision Repair industry have agreed to cooperate on joint standards development projects.

STAR and CIECA have signed a Memorandum of Understanding (MOU) that enables both organizations to exchange memberships, participate in standards development projects, and share technical documentation and specifications.

Through member committees, CIECA develops industry standards, assists in developing national standards, and provides implementation support/guidelines for electronic commerce for the Collision Repair industry. CIECA is composed of members from all industry segments: repairers, parts & materials suppliers, insurers, information and software providers, general service providers, and related segments/industries.

“In 2004 CIECA began a Procurement Project to address all aspects of a Collision Repair Facility’s Procurement requirements. This project encompasses Original Equipment (OE), Aftermarket, and Recycled parts. We soon recognized that there were other standards setting organizations in each of these areas that were already addressing some aspects of the solution we are developing. CIECA’s collaboration with STAR and its members should assist in the development of a more seamless approach and set of standards for the Collision Repair Procurement Cycle,” said Paul Krauss, Craftsman Auto Body, Co-Chair of the Procurement Committee and Chairman of CIECA’s Board of Trustees.

“We are excited about working with CIECA members in developing standards that will benefit everyone by improving the effectiveness of products and services required for the day-to-day vehicle collision repair activities”, said Paul Elert, STAR Chair.

“Since our initial discussions with CIECA there has been a high level of interest in working together. We anticipate that our joint projects will benefit members of both organizations”, commented Dave Lester, STAR Membership Chair.

STAR’s initiatives provide the opportunity to improve daily business activities of dealers, retail systems providers, and manufacturers that lead to higher customer satisfaction, timely access to business information, and reduced operating costs.

The Standards for Technology in Automotive Retail (STAR) organization is the Information Technology (IT) standards organization for the retail automotive industry. The goal of the STAR organization is to use voluntary IT standards for dealers and manufacturers that could reduce the time and effort previously required to support the activities.

Headquartered in McLean, Virginia, STAR is a not-for-profit volunteer organization and its members include Dealers, Manufacturers and Retail System Providers (RSPs). As members, they are interested in developing, promoting, and administering voluntary IT standards in the retail automotive industry and improving the effectiveness, timeliness and competitiveness of the IT solutions needed within the retail automotive industry.

The Collision Industry Electronic Commerce Association (CIECA) is the not-for-profit volunteer organization that develops and publishes Electronic Commerce (EC) standards for the Collision Repair industry.

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