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Letter to the Editor
Thursday June 2
Superior Adjusting Signs New Agreement With eAutoclaims
eAutoclaims has signed an additional contract with Superior Adjusting, Inc., a wholly owned subsidiary of 21st Century Holding Company, for further services. Superior Adjusting processes the claims for Federated National Insurance Company and American Vehicle Insurance Company. 21st Century Holding Company owns all three organizations. Superior entered into an annual agreement with eAutoclaims to provide first notice of loss service (FNOL) reports of both Auto and Homeowners. The added service enables the Superior staff to avoid redundancy and minimize manual input when using the existing collision management services currently provided by eAutoclaims.In addition to the FNOL service, Superior also agreed to roll out eAutoclaims' new electronic audit product, Audit-Pro, the company's auditing platform. Superior is the fourth company to agree to roll out the new product within one week in May.
Lee Sutton, President of Superior Adjusting, commented, "We have been very pleased with the services we have received from eAutoclaims to date. Adding our loss taking business to eAutoclaims' service only makes sense and enhances our product offerings. We are also excited about the projected savings from using eAutoclaims new product, Audit-Pro. This product could have a meaningful impact on reducing our loss severity while minimizing unnecessary costs."
Eric Seidel, eAutoclaims President/CEO, stated, "Superior Adjusting is a great fit for our expanded suite of services. They are always driving for new ways to improve the economic results and customer services they provide. The additional eAutoclaims products they have added will help them refine the audit process and loss severity of service reporting, while helping accomplish their goals. We are pleased to continue to build long-term partnerships with industry-leading claims processors."
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