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Letter to the Editor
Wednesday September 21
911 Collision Centers Announces Guaranteed Repair Program
911 Collision Centers, in Tucson, Arizona, has announced the introduction of their Guaranteed Repair Program (GRP). The 911 Collision Centers GRP is a team approach to the collision repair process which guarantees that repair times will be half of that of the typical collision repair shop. In addition, customers can expect ongoing communication and a lifetime guarantee on workmanship.“The premise behind GRP is a team approach. Our staff works closely with insurers to smooth the claims process, achieve high quality repairs, and have most cars back to the owner within five days,” said Patrick O’Neill, 911 Collision Centers’ chief operating officer. “Today, customers want their cars back quicker. We are committed to rapid repair times, best-in-class quality, and delighted customers. If we do our job, consumers will refer 911 Collision Centers to their family and friends and our insurance clients will renew more policies. GRP is a win-win-win model. Everyone wins! This is the future.”
Founded in 1998, 911 Collision Centers operates four facilities in in Tucson AZ. 911 Collision Centers was the recipient of the National Auto Body Council’s “Pride Award” for its commitment to community service. The company plans to continue its expansion throughout the Southwest.
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