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Letter to the Editor
Monday July 3
DuPont Performance Coatings Receives Fourth Consecutive Southeast Toyota Award
For the fourth consecutive year, DuPont Performance Coatings (DPC) has received a “Business Partner Award of Excellence” from Southeast Toyota Distributors, LLC (SET). This also marked the seventh time DPC has received the award since it was introduced in 1999.DPC was recognized for its work with the Southeast Toyota Distributors, LLC Processing Facilities in Jacksonville, Fla. and Commerce, Ga. SET will sell approximately 340,000 vehicles in 2006 with a projection to sell 425,000 by 2010. These vehicles pass through the SET facilities, receiving upgrades that include two-tone painting, specialty paint packages, special edition paint schemes, painting of accessories to match OEM colors, leather seating, and custom wheels and tires.
The award was presented by Jim Roberts, product development manager for Southeast Toyota, at SET’s Business Partners Awards Banquet in Orlando on June 1.
“This award winner provides both an outstanding quality product and tremendous on-site support, establishing a new direction for paint designs,” said Roberts. “They assist in the daily production problem-solving to ensure SET is able to ship vehicles in a timely manner, always dedicated to perfection. This support and attention to detail ensures that quality standards are never compromised.”
The award is based on quality of product, warranty rate, commitment to lead time, response time to problems, and level of total quality management.
Accepting for DuPont were Al Salas, district sales manager; and Matt Hayes, marketing representative. Other members of the DuPont team are Trevor Wiggins, marketing representative, and Joe Grillo, color quality coordinator.
“We are honored by this award,” said Salas. “Southeast Toyota has a well-deserved reputation for quality and customer satisfaction. And while they demand the very best from their suppliers, their professionalism and integrity make it a pleasure to work with them.”
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