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Wednesday August 30

ASA Collision Division Operations Committee Meets to Discuss Parts Certification Process

The Automotive Service Association's (ASA) Collision Division Operations Committee met recently in Grand Rapids, Michigan. Topics of discussion included updates on the CIC Database Task Force meeting at CCC Information Services/Motor, recent McCarran-Ferguson actions, updates on the State Farm Select Service program and the Progressive Concierge program, as well as various ASA subcommittee updates.

During the meeting, the Operations Committee was also provided with an update from Certified Automotive Parts Association (CAPA) representatives, including an overview of CAPA from Jack Gillis, executive director; an overview of Intertek; a tour of the laboratory; and a tour of the vehicle test fit area. The Intertek/Entela testing facility is used by CAPA for automotive parts testing and certification purposes. As an information-gathering exercise, the Collision Division Operations Committee asked questions regarding the certification process, the decertification process, the recall process and the role of competitive parts in the marketplace.

"In addition to being top-quality business leaders in collision repair, it's essential for members of the ASA Collision Division Operations Committee to be engaged, involved and informed," said Denise Caspersen, manager of ASA's Collision Division. "When Bob Anderson, CAPA chairman, invited the committee to tour the Intertek ETL Entela testing facility and question the process, our members volunteered two work days to better understand the CAPA certification process and express concerns from repairers."

Attendees from ASA headquarters included Ron Pyle, ASA president and chief staff executive; Caspersen; and Duancxay Phommachan, division assistant. Collision Division Operations Committee members included Darrell Amberson, AAM; Jerry Burns, AAM; Dan Bailey; Dan Stander; Mike Schoonover; Roy Schnepper; Scott Kallemeyn, AAM; Harry Moppert; and Carroll Proctor. CAPA representatives in attendance were Gillis, Anderson, and Jerry Kottschade, CAPA board member.

As a follow-up to the meeting, the ASA Collision Division Operations Committee has begun an aftermarket parts field study to determine parts usage, quality, certification and the complaint process.

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