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Letter to the Editor
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Tuesday September 26

Fascia Fastener Kits Now Available to All Ford, Lincoln and Mercury Dealers

Ford Motor Company has recently made thirty-nine fastener kits available to all Ford, Lincoln and Mercury dealers via their normal parts distribution channel. The kits include ten new fascia applications and are used in conjunction with many of Ford, Lincoln, and Mercury’s high-volume car bumper fascias. The kits include all nuts, bolts, washers, clips, rivets and push pins necessary to properly install the fascias. Each kit is assigned a unique part number and must be ordered separately when purchasing the compatible fascia from a Ford, Lincoln, or Mercury collision parts wholesaling dealer.

According to George Gilbert, manager of Ford Customer Service Division’s (FCSD) Collision Parts Truckload Program, the availability of the kits solves three chronic problems faced by collision repairers:

  • One-Stop for Parts – When fascias are repaired or replaced, repairers often must scramble to obtain all fasteners required for repairs. The kits provide all Ford-required parts and all are equivalent in quality to the parts originally used to install the fascia.
  • Repair Cost Reduction – Fastener kits help repairers avoid repair cycle time delays – a significant issue with their insurance company customers – by delivering all the right parts before the repair process begins.
  • Repair Quality Improvement – All parts in the kits meet Ford material, strength and finish specifications, thereby helping repairers achieve pre-accident structural integrity and noise/vibration/harshness levels.

“Fascia replacement is among the most common collision repairs, yet repairers keep describing how they have to search, scrounge and salvage proper fasteners to complete repairs,” Gilbert said. “This slows repair cycle time and can jeopardize the quality of the finished repair. With the kits, repairers can be assured of having all the fasteners they need before the repair begins.”

The kits, once only available to Ford, Lincoln, and Mercury dealers that participated in Ford Customer Service Division's bulk-ordering Collision Parts Truckload Program, have been moved to the larger parts distribution centers to increase dealer availability. Now dealers can order the kits along with their normal parts ordering procedures, which makes the kits available to any body shop through a national distribution network of dealers.

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