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Business Tools | Monday November 6 ABRA to Upgrade to Mitchell ABS EnterpriseMitchell International has announced that ABRA Auto Body & Glass, has reached the terms of an agreement with Mitchell to implement a new collision management software system pending a successful Beta test. Over the past eight months, ABRA underwent an extensive evaluation process of collision management software systems. Through this process, ABRA concluded that Mitchell's ABS(TM) Enterprise product was the best solution for their operating needs."With 69 corporate repair centers, it is critical that we have proper management oversight to provide our customers with the quality and service we are known for," said Rollie Benjamin, President and Chief Executive Officer of ABRA. "ABS Enterprise will help us further improve retail store and central service operations through greater control and efficiency of our core processes. In addition to providing us with a software product that exceeds expectations, Mitchell also has the breadth and depth of resources to successfully manage the implementation process and meet our ongoing support needs." "We are delighted to extend our long-standing partnership with ABRA," said Jim Lindner, Chairman and Chief Executive Officer at Mitchell. "ABRA is one of the most respected service organizations in our industry and we are pleased that they have selected Mitchell to be a part of their continued success." ABRA will begin Beta testing in November at one repair center, and plans to introduce the system to all markets during first quarter of 2007. "When we started our search, we knew we needed a system that would be easy to introduce to our repair centers, and that would provide a wide range of reporting to assist us in managing our business on a daily basis. We believe that we have found our long-term solution with the ABS Enterprise system," stated Scott Krohn, Executive Vice President of Operations for ABRA. ABRA Auto Body & Glass operates 92 collision repair facilities in twelve states. ©2006 Collision Repair Industry INSIGHT | FEATURED
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