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Letter to the Editor
Monday November 6
ASA Updates Not-Included Operations Charts
The Automotive Service Association (ASA) has updated its “Not-Included Operations” charts, two publications designed to ensure collision repairers consider all of the possible operations when they write an estimate. Two titles are available, “Reference Chart of Not-Included Operations When Installing New Replacement Parts,” and “Reference Chart of Not-Included Operations When Installing Recyclable Parts.” The guides serve as a quick summary of general not-included operations, and should be used in addition to procedure pages supplied by individual information providers.“Being able to write an accurate estimate is so important, as well as having a complete understanding of the estimating system. Because not all operations are included in the database of any one system, these charts point out the not-included operations of each,” said Darrell Amberson, AAM, ASA Collision Division director and president of Lehman’s Garage, Bloomington, Minn. “This knowledge is extremely valuable if one is to write a complete and accurate estimate.”
The publications are available to ASA member-shops individually or as a set, in both PDF or hard-copy formats. To order or obtain pricing information, members may access the ASA online store at www.ASAstore.com, or call the membership department at (800) 272-7467, ext. 295. Nonmembers may request the documents by contacting ASA’s membership department at (800) 272-7467, ext. 295, for further details.
“The ASA ‘Not-Included Charts’ are the single most important reason why I belong to ASA,” said Michael Anderson, AAM, a member of the Collision Operations Committee and owner of Wagonwork Collision Centers & Wagonwork Collision Consulting, Alexandria, Va. “If everyone in our industry would utilize these charts ... Wow! What a difference we could see.”
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