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Letter to the Editor
Tuesday January 23
PDR Tech Direct Helps Body Shops Build Temporary Hail Teams
PDR Tech Direct has announced the launch of a new web based service that will allow repair facilities of all types to locate and build temporary hail teams to meet their specific needs during a hail event. This service utilizes propriety web-based software along with the first CSI/Feedback Rating system tailored specifically for the Paintless Dent Repair Industry that will allow body shops, dealerships, fleet companies, and port services to locate and assemble their own hail teams based on an advanced search engine and a proprietary feedback rating system that allows them to review each PDR technician's experience level, qualifications, travel range, and most importantly, past performances.Mike Thorson, President of PDR Tech Direct, commented, “The PDR Tech Direct Business Model will increase the profitability of the repair facilities and the technicians themselves during a hail event by allowing the facilities to locate and connect directly with world-class PDR technicians to build their own hail teams to meet their exact needs. The CSI/Feedback Rating system encourages consistent high quality performances from the PDR technicians by placing the technicians with the highest overall performances at the top of the list as the PDR Tech Direct Clients locate and recruit the PDR technicians with the highest feedback ratings to build their hail teams.”
Thorson concluded, “We strongly believe that as the PDR Tech Direct model is adopted and the Feedback Rating system develops further in the next year, the traditional body shop/ hail broker/PDR technician business model that has been prevalent in the last decade will give way to a Direct Repair Facility/PDR technician relationship that will increase the profitability of both parties. If repair facilities/DRPs out there are dissatisfied with their current hail repair program, they may find building their own temporary hail teams through PDR Tech Direct is a more direct approach to increased profitability, improved cycle times, and satisfied customers during a hail event.”
PDR Tech Direct is a Des Moines Iowa based company and is a subsidiary of Dent Estimators LLC, a company that specializes in PDR Consulting services and software tools for the PDR and Automotive Reconditioning Industry.
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