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Letter to the Editor
Tuesday March 27
CEI ClaimsLink 4.0 Version Converted to Microsoft.Net Platform
CEI has announced the conversion of ClaimsLink(TM) to the Microsoft.Net(TM) platform and the fourth generation release of its proprietary online collision management application.The Microsoft.Net platform connects systems, information, and devices through Web services so people can collaborate and communicate more effectively. .Net technology is integrated throughout Microsoft products, providing the capability to quickly build, deploy, manage, and use connected, security-enhanced solutions through the use of Web services.
ClaimsLink 4.0 Enhancements Include:
- Ability for each fleet to view its ten most recently filed claims right on the Home Page and for users to view up to five claims at one time
- Global platform with ten foreign languages, currencies, and unlimited conversions available
- Client Alerts(TM) for real time notifications, actions, and correspondence on claim issues between the CEI representative and the customer.
ClaimsLink enables CEI customers, via the Internet, to view comprehensive information and generate reports about their damaged vehicles, including: first notice of loss, repair shop assignments and estimates, repair progress, subrogation status, and rental and total expenses.
CEI’s information technology group first developed ClaimsLink in 1999. There have been 2.7 million images made available to our clients for viewing/downloading since its launch. CEI has been a Microsoft Certified Partner since 2004.
“The migration to Microsoft’s ‘dot-Net’ technology and recent upgrades have helped make a great application even better for our customers,” said Steve Enoch, CEI’s director of information technology. “Today, we operate off of one single global technology platform and serve up the application round the clock in both North America and Europe.”
CEI is a global provider of technology-enhanced vehicle accident and risk management services, serving self-insured, commercial, institutional and governmental fleets directly, and, through its alliances with fleet leasing companies. CEI also provides vehicle direct repair program outsourcing to property and casualty insurance companies that insure both light duty and heavy duty vehicles.
Founded in 1983, CEI has headquarters near Philadelphia, PA, with field sales offices in Trevose, PA; Atlanta, GA; Corona Del Mar, CA; Monroe, MI; Tulsa, OK; and Pittsburgh PA. In 2004, CEI expanded into the European Marketplace, and in 2006 began offering heavy-duty truck fleets comprehensive collision and risk management services under the TruckGuardian Group brand.
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