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Letter to the Editor
Wednesday September 19
Summit Software to Launch Digital Documentation System at NACE
Summit Software Solutions, Inc has announced that the company will officially launch the collision industry’s first and only Digital Documentation System(TM) at this year’s NACE show, scheduled for November in Las Vegas. According to Summit Software, this new solution, which is available as part of Summit’s Digital Performance System(TM), will help collision repairers dramatically reduce administrative costs and improve repair and claims process documentation, while automating and improving internal and external communications.Frank Terlep, Summit President and Co-Founder stated, “Ever since DRP programs were launched repairers have had to manage an ever-growing amount of data and information, assume more of the process responsibility, more of the liability, and, as a result of all this, are being overwhelmed by paperwork, documentation, forms, communications, and more. We believe the Digital Documentation System is going to radically change and dramatically improve the way collision repairers manage information and documentation in their businesses by allowing them to move from a costly paper based system to a completely digital file, documentation, and communications system.”
Terlep continued, “Shops that have implemented the Digital Documentation System have reduced or eliminated expenses associated with printing, copying, and filing. We estimate that it costs repairers more the $50 to create, manage, distribute, and then file paper based documents for every vehicle they repair. In a shop with $2 million in yearly sales, this equates to more than $43,000 per year in unnecessary administrative costs. These are expenses that, when eliminated, go straight to a repairers bottom line.”
Summit Software Solutions claims that the Digital Documentation System reduces or eliminates unnecessary incoming and outgoing telephone calls through an automated communications system, while improving customer approvals, appraiser and insurer negotiations, and other verbal-based documentation by storing audio files recorded from telephone calls or office conversations. The Digital Documentation System also includes an integrated digital video recording and storage management system that, when combined with DamageCam(TM), an eye-level portable video camera, will dramatically improve a repairer’s vehicle check-in process, vehicle damage and repair documentation, and allow collision repairers to store and share the videos of each vehicle with the customer and insurance company.”
Summit Software Solutions, Inc. is an information technology provider that delivers information and communication management solutions to auto and truck collision repair businesses and repair networks.
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