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Letter to the Editor
Wednesday December 3
Despite Challenging Economy, Mitchell Reports Record Sales of ABS Shop Management Solutions at NACE 2008
Mitchell International, Inc., a provider of information, workflow, and performance management solutions to the collision claims and repair industries, had record sales of its ABS(TM) and ABS(TM) Enterprise shop management solutions at this year's National Autobody Congress Exposition (NACE), despite the difficult economic climate.Sales of Mitchell's business management solutions were up by nearly 20 percent over the previous year. A company press release attributed increased sales to the ability of Mitchell's business management solutions to increase operational efficiency and supply superior decision-support information, as well as to Mitchell's superior customer support and its 60 years of collision industry expertise.
"We realize that this is a challenging time for the Collision Repair Industry. Our goal at Mitchell, as it has been for the past 60 years, is to continue to support collision repairers by providing them with powerful solutions like ABS and ABS Enterprise. Mitchell helps collision repair facilities get better control over their business operations, which can be even more important in a difficult or down economy," said Marc Brungger, Executive Vice President of Auto Physical Damage Solutions at Mitchell. "We're proud that record numbers of repairers continue to choose Mitchell products to out-perform the competition no matter what the economic environment, and we remain committed to continuing to invest in these solutions to make them even more powerful. The key for any successful collision repair facility is to focus its energy on what it can control — its customers, its business operations, and its trading partner relationships."
ABS Enterprise and ABS streamline shop operations and provide repair facilities with a comprehensive solution for optimizing their business performance by automating business functions and providing insight into key performance metrics. The products automate many everyday tasks, such as parts-pricing, job costing, scheduling of repairs, and integrated e-mail and event messaging capabilities.
Mitchell International facilitates millions of electronic transactions between more than 25,000 business partners each month.
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