Your Source for Up-To-Date News and Research on the Collision Repair Industry
click here to subscribe to the FREE INSIGHT Editor's Desk News Alert Email
SUBSCRIBERS-ONLY
Today's News
INSIGHT This Month
INSIGHT Archives
Survey Center
Letter to the Editor
Business Tools
Subscription Information
CSI Reporting
Financial Analysis
IRS Audit Guide
Management/
Technical Info
Market Watch Rates
INSIGHT Inside this month's issue...
Feedback
Letter to the Editor
Tuesday April 20
Mitchell Releases Total Loss Vehicle Configuration Solution
Mitchell International, Inc., a provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, has release do WorkCenter(TM) Total Loss 4.0, the latest version of the industry's most accurate, trusted and verifiable total loss vehicle valuation solution developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates.As a part of its advanced feature set, WorkCenter Total Loss 4.0 presents detailed vehicle equipment data much like that contained in a build sheet and in the same "window sticker" terminology used by the manufacturers themselves. Sourced through R. L. Polk & Co., the premier provider of automotive information and marketing solutions, the detailed descriptions of options and packages are displayed on the Mitchell comparable vehicle and N.A.D.A. vehicle valuation reports.
Supplying an easily understood, readily accepted description of vehicle equipment allows carriers to assure policyholders that all the equipment on their total loss vehicle was taken into account for the valuation. This results in increased customer satisfaction along with improved first call settlement rates for insurance carriers.
Jesse Herrera, Senior Vice President, Product Management and Marketing for Mitchell International, said, "With the addition of vehicle equipment option package data, we believe WorkCenter Total Loss 4.0 is now the industry's most comprehensive vehicle configuration offering, underscoring Mitchell's commitment to vastly improving often hotly contested and opaque claims settlements involving vehicle equipment and option packages. This advancement also further streamlines the total loss valuation process by making the most up to date, accurate and trusted vehicle valuation data instantly available to consumers, estimators and insurers."
In addition, WorkCenter Total Loss 4.0 will ease the job of the estimator because all of the manufacturer standard equipment will display automatically via Vehicle Identification Number (VIN) decode. The estimator will only need to review and select vehicle packages and optional equipment, improving accuracy and reducing cycle time.
WorkCenter Total Loss is a statistically-driven, fully automated single solution that can optimize the total loss claims settlement process and fully support the highest customer satisfaction initiatives. The solution combines Mitchell's superior claims processing solutions with J.D. Power and Associates' data analysis and superior pricing capabilities, resulting in an intuitive and powerful methodology for insurance carriers. It is available via the web or as a stand-alone, desktop application.
Mitchell International enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.
©2010 Collision Repair Industry INSIGHT
All Rights Reserved
FEATURED
LINKS:
INSIGHT Supports the NABC!
Do You?