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Letter to the Editor
Thursday July 28
Summit Software Releases Major Upgrade to Digital Marketing and Customer Retention Platform
Summit Software and Mobile Solutions today announced a major upgrade to its Help I Crashed My Car digital marketing and customer retention platform. According to Summit this latest release adds several new marketing, advertising and customer retention tools designed to help collision repairers capture, service and retain more cars, customers, revenues and profits.Frank Terlep, Summit’s CEO stated, “This latest version of our Help I Crashed My Car platform provides collision repairers with virtually every digital marketing tool and customer retention technology they need to market to and retain “digital consumers” in their local markets. When we initially launched this platform two years ago we had one tool, a phone app. Today the Help I Crashed My Car platform is a completely integrated system that includes ten powerful digital marketing and retention tools that every collision repair business should consider adding to their marketing, advertising, and customer retention strategies and activities.”
With the release of this latest version Summit stated that its Help I Crashed My Car platform now offers the following integrated digital marketing, advertising and customer retention tools:
- An email marketing and retention system
- An sms/text marketing and retention system
- A mobile and location based marketing system
- A social media marketing and communication system that integrates with Facebook, Twitter and YouTube
- An “OnStar like” first notice of accident and road emergency service
- An automated customer loyalty and retention system
- A customer reviews, ratings and e-CSI system called E-Raving Fans™
- A digital advertising, promotions and e-couponing system called DigitalDeals™
- Mobile phone apps for iPhone, Android, WebOS, Windows and Blackberry smart phones
- A zip code based repair prospect lead generator.
Summit Software designs, develops and implements business, process, production, scheduling, sales, marketing, advertising, communication, customer acquisition, customer retention, and business management systems and services to auto and truck collision repair businesses and repair networks.
Summit Mobile designs, develops and implements mobile sales, marketing, advertising, communication, customer acquisition and customer retention applications compatible across most mobile phone operating systems and services for the auto collision, auto aftermarket, and other service and repair industries.
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