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This article originally appeared in the August 2001 Issue of INSIGHT
TrendLine
Computer Estimating Systems
Which computerized estimating systems are currently in use in your facility?
| 2001 | 2000 | 1999 | |
| ADP ShopLink Dos | 1% | 13% | 29% |
| ADP ShopLink Windows | 45% | 28% | 19% |
| CCC EzEst | 0% | 1% | 46% |
| CCC Pathways Estimating | 67% | 65% | 30% |
| Mitchell CollisionEst Dos | 0% | 1% | 5% |
| Mitchell Windows | 28% | 30% | 35% |
On a scale from 1 to 5, with 1 being Poor and 5 being Excellent, rate the estimating system you use in the following categories:
| 2001 | 2000 | 1999 | |||||||
| ADP | CCC | Mitchell | ADP | CCC | Mitchell | ADP | CCC | Mitchell | |
| Ease of Use | 3.30 | 4.08 | 3.91 | 3.37 | 3.82 | 3.96 | 3.28 | 3.04 | 3.22 |
| On-Screen Help System | 3.14 | 3.55 | 3.30 | 3.04 | 3.45 | 3.49 | 3.16 | 2.92 | 3.26 |
| Printed Documentation | 3.39 | 3.78 | 3.81 | 3.20 | 3.46 | 3.80 | 3.07 | 2.86 | 3.29 |
| Telephone Support | 3.14 | 3.88 | 3.74 | 2.81 | 3.37 | 3.55 | 3.10 | 3.04 | 3.21 |
| Initial Training Offered | 3.30 | 3.28 | 3.04 | 3.25 | 2.83 | 3.36 | 3.24 | 2.80 | 3.16 |
| Cost of Ownership | 2.54 | 2.85 | 2.48 | 2.43 | 2.58 | 2.81 | 2.44 | 2.21 | 2.68 |
| Quantity of Parts in Database | 3.08 | 3.52 | 3.78 | 3.16 | 3.33 | 3.78 | 2.92 | 3.11 | 3.48 |
| Quantity of non-OE Parts in Database | 2.47 | 3.43 | 2.78 | 2.90 | 3.30 | 2.95 | 2.29 | 3.12 | 2.51 |
| Accuracy of Parts Price Information | 3.59 | 3.62 | 3.96 | 3.65 | 3.54 | 3.87 | 3.41 | 3.09 | 3.52 |
| Accuracy of Parts Numbers | 3.42 | 3.69 | 3.86 | 3.23 | 3.30 | 3.85 | 3.07 | 3.05 | 3.39 |
| Ease of Making Manual/Custom Entries | 3.22 | 4.05 | 3.52 | 3.37 | 3.65 | 3.64 | 3.27 | 3.27 | 3.28 |
| Ease of Using R&I Operation on Parts | 3.76 | 4.21 | 3.61 | 3.27 | 4.01 | 3.31 | 3.18 | 3.53 | 3.19 |
| Accuracy of Labor Database | 3.54 | 3.54 | 3.04 | 3.38 | 3.41 | 3.41 | 3.21 | 2.83 | 3.11 |
| Response to Labor Review Requests | 2.70 | 2.95 | 2.67 | 2.59 | 2.79 | 3.00 | 2.98 | 2.33 | 2.73 |
| Average Overall Score | 3.19 | 3.60 | 3.39 | 3.12 | 3.35 | 3.48 | 3.04 | 2.94 | 3.15 |
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