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Letter to the Editor
This article originally appeared in the February 2002 Issue of INSIGHT
TrendLine
Diminished Value
Do you believe that diminished value is more often the result of:
| 2002 | 1997 | |
| Accident | 38% | 36% |
| Improper repair | 62% | 64% |
Does the use of aftermarket sheet metal crash parts diminish the value of the repaired vehicle?
| 2002 | 1997 | |
| Yes, in all cases | 42% | 48% |
| In some cases | 56% | 51% |
| No | 2% | 1% |
Does the use of aftermarket plastic bumper covers or fascias diminish the value of the repaired vehicle?
| 2002 | 1997 | |
| Yes, in all cases | 32% | 29% |
| In some cases | 64% | 64% |
| No | 4% | 7% |
Do you believe that the common procedures agreed to by your facility and insurers with whom you do business restore the vehicle to pre-accident condition, negating any claim for diminished value?
| 2002 | 1997 | |
| Yes, in all cases | 23% | 20% |
| In some cases | 54% | 58% |
| No | 23% | 22% |
Percent of collision repair facilities subjected to a diminished value claim for repairs:
| 2002 | 1997 | |
| 20% | 11% |
Percent of collision repair facilities whose business insurance covers against diminished value claims:
| 2002 | 1997 | |
| 28% | 25% |
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