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This article originally appeared in the October 2002 Issue of INSIGHT
TrendLine:
Productivity
| What is the productivity percentage for each of these body shop departments in your facility? | |
| Metal department | 164% |
| Refinish department | 153% |
| Structural department | 159% |
| Recognizing that some technicians out-perform and some technicians under-perform, what is your facility's target overall productivity percentage? | 162% |
| How do you see a trend at the present time in productivity in the metal department? | |
| Increasing productivity | 48% |
| Decreasing productivity | 17% |
| No change | 35% |
| How do you see a trend at the present time in productivity in the refinish department? | |
| Increasing productivity | 48% |
| Decreasing productivity | 22% |
| No change | 30% |
| How do you see a trend at the present time in productivity in the structural department? | |
| Increasing productivity | 32% |
| Decreasing productivity | 18% |
| No change | 50% |
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