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This article originally appeared in the August 2004 Issue of INSIGHT
TrendLine:
Shop Experience with Totaled Vehicles
| 2004 | 2003 | |
| Of all collision-damaged vehicles delivered for repair to your facility during this year, what percentage of those vehicles were totaled? | 12% | 11% |
| Of the percentage of totaled vehicles indicated above, at what point were the vehicles totaled? | ||
| After initial inspection | 68% | 72% |
| After tear-down | 17% | 16% |
| After parts were ordered and received | 6% | 5% |
| At any other time | 9% | 7% |
| Of the percentage of totaled vehicles indicated above, what was the age of the vehicles? | ||
| Model year 2000-current | 26% | 23% |
| Model year 1995-1999 | 38% | 33% |
| Model year 1990-1994 | 24% | 26% |
| All other | 12% | 18% |
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