Your Source for Up-To-Date News and Research on the Collision Repair Industry

This article originally appeared in the August 2005 Issue of INSIGHT

TrendLine:

Collision Repair Shops Offering Other Services

Percentage of responding collision repair facilities that offer other services and/or products apart from collision repair

69%

Type of Service/ Product	% of Respondents Who Offer Service	How Long Offered (Years)	% of Respondents Who Consider It an Essential Business Component	% of Total Sales
Retail Mechanical	31%	24	63%	11%
Glass Replacement	35%	13	44%	4%
Detailing	45%	10	25%	2%
Wheels/Tires	31%	15	50%	3%
Retail Accessories Sales	28%	22	17%	2%
Oil Changes	35%	24	50%	5%
Rental Cars	24%	21	50%	6%
Pre-Purchase Inspections	14%	7	33%	1%
Towing Services	21%	21	80%	9%
PDR	24%	5	43%	7%
Spray-on Bedliners	3%	5	0%	1%
Other	10%	13	50%	10%

Percentage of responding facilities that plan to specialize exclusively in collision repair only in the next 12 months	63%
Percentage of responding facilities that plan to diversify by offering other services/products in the next 12 months	37%

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