logo_sm.gif (4042 bytes)
Your Source for Up-To-Date News and Research on the Collision Repair Industry 

 
Subscribe to INSIGHT Editor's Desk News Alerts
click here to subscribe to the FREE INSIGHT Editor's Desk News Alert Email


lftspace.GIF (57 bytes)
SUBSCRIBERS-ONLY
Today's News
INSIGHT This Month
INSIGHT Archives
Survey Center
Letter to the Editor
Business Tools
Subscription Information
CSI Reporting
Financial Analysis
IRS Audit Guide
Management/
Technical Info

Market Watch Rates
INSIGHT Inside this month's issue...
Feedback
Letter to the Editor
cntspace.GIF (53 bytes)
This article originally appeared in the August 2007 Issue of INSIGHT

TrendLine:

Shop Usage of Aftermarket Parts

If aftermarket parts are specified on an insurance estimate, what do you do? 2007 2006 2005 2004 2003 2002 1999 1998
Use the aftermarket part 62% 60% 74% 58% 52% 44% 40% 19%
Negotiate for OE 35% 36% 18% 42% 48% 51% 57% 62%
Install OE on your own 3% 4% 8% 0% 0% 5% 3% 19%
On average, what percentage of your aftermarket sheet metal do you return or modify before installation for quality reasons?
Return 37% 30% 33% 33% 32% 38% 42% 20%
Modify 39% 43% 40% 46% 45% 41% 55% 21%
What percentage of your aftermarket parts are CAPA-certified? 73% 79% 69% 78% 76% 65% N/A N/A
What percentage of your aftermarket parts are MQVP-certified? 27% 21% 28% 22% 24% 15% N/A N/A
Is there a noticeable difference in the quality of CAPA-certified aftermarket parts compared to MQVP-certified parts?
Yes. CAPA is higher quality 23% 20% 21% 18% 7% 7% N/A N/A
Yes. MQVP is higher quality 8% 7% 5% 5% 19% 7% N/A N/A
No. There is no difference 69% 73% 74% 77% 74% 49% N/A N/A
Percentage of respondent shops that inform customers that non-OE parts have been specified for their vehicles: 100% 100% 98% 100% 95% 100% 98% 97%

  o

Feedback

Have a comment about this article? Send Email to Charles Baker, INSIGHT's Publisher

©2007 Collision Repair Industry INSIGHT
All Rights Reserved

FEATURED
LINKS:

Akzo Nobel

Sherwin-Williams Automotive Finishes

DuPont Automotive Refinish

Spies-Hecker Automotive Refinish

National Auto Body Council
INSIGHT Supports the NABC!
Do You?